Question 1

When is LedgerHQ launching for UK accounting practices?

Accepted Answer

We are currently conducting our private beta with a select cohort of UK chartered accountants and bookkeepers. Joining the early access waitlist reserves your practice's spot for our next onboarding wave and locks in our First 2 Months Free (£0 today) launch offer with the Bacs Direct Debit Guarantee.

Question 2

What is Making Tax Digital (MTD) and will LedgerHQ support the latest HMRC mandates?

Accepted Answer

Yes, LedgerHQ is built from the ground up for all current and upcoming HMRC Making Tax Digital mandates: MTD for VAT (quarterly 9-box submissions), MTD for Income Tax Self Assessment (ITSA / SA100 quarterly reporting), and Corporation Tax (CT600) digital filings with direct cryptographic HMRC authorisation.

Question 3

How does the HMRC Agent Services connection work?

Accepted Answer

LedgerHQ integrates with HMRC's official Agent Services Account (ASA) OAuth2 pipeline. You authorise LedgerHQ once with your government gateway agent credentials, allowing your practice to file VAT returns and Self Assessment filings on behalf of all authorised UK clients without re-entering credentials.

Question 4

How do we migrate our existing client database from Sage, Iris, or Excel?

Accepted Answer

Migrating is fast and straightforward. LedgerHQ provides a built-in UK Entity CSV importer that automatically maps entity names, UTR numbers, GB VAT numbers, and Companies House registration numbers (CRN). Once imported, LedgerHQ automatically fetches the latest statutory filing deadlines from Companies House.

Question 5

Do my clients need to install an app to upload documents?

Accepted Answer

No! LedgerHQ provides a modern Progressive Web App (PWA) client portal. Clients receive a secure link or QR code to access their portal on any iPhone, Android, or laptop browser. They can snap photos of receipts with their camera (with instant AI document capture), view tax checklists, and approve tax return drafts without downloading anything from the App Store.

Question 6

What is the Audit Defence Pack generator?

Accepted Answer

Whenever you prepare and submit a tax return or annual schedule, LedgerHQ's pre-submission engine compiles all supporting receipts, bank feed reconciliations, calculation working papers, and timestamped HMRC digital submission receipts into an organised ZIP archive ready for HMRC audit defence.

Question 7

Where is our client and practice data hosted?

Accepted Answer

All practice data, database entities, bank records, and document attachments are hosted exclusively in enterprise-grade, ISO 27001-certified UK data centres (London region). We adhere strictly to UK GDPR, the UK Data Protection Act 2018, and HMRC security standards.

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